Privacy Policy

Welcome to our website, by using this platform you are agreeing with the terms and conditions and with the privacy policy in relation to Madeira Rental and the treatment of your data in relation to this website.
Madeira Rental respects the privacy of all users and is committed to protecting all information submitted by each user in accordance with current national and community legislation.
All users can browse this website without the obligation to make or submit any data record. When submitting your data, if you want to receive news, campaigns, make a reservation, request information about the property/availability or other available services, we ask that you agree to send it. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
If you disagree with any part of our terms and conditions, please do not use our website and take advantage of the other ways we have available to contact you.

What kind of personal data do we collect?
We collect and process the personal data necessary for the provision of services, processing in this context data such as name, address, telephone number and email address.

When do we collect your data?
We collect data when you make a reservation, send us a request for information, or enter data on our website.

What are the purposes of the processing of personal data?
We may use the information we collect such as your email address to:
– Improve our website in order to serve you better.
– Submit information, respond to questions and/or other requests.
– Process reservations and send order information and updates.
– Send you additional information related to your product and/or service.

How do we protect your information?
Your personal information is contained in secure networks and is only accessible by a limited number of people who have special access rights to such systems, and are obligated to keep the information confidential.
All credit card transactions are processed through a secure gateway provider and are not stored or processed on our servers.

Third Parties and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties unless we give you advance notice. It does not include hosting partner sites and other entities that support us in running our website, conducting our business and services, as long as these entities agree to keep the information confidential. Your personal data may be disclosed when appropriate to comply with the law, enforce our website policies, or protect our rights, property or safety.

Links to other sites or services
This Notice does not apply to other third-party sites or services. If you click on a link or browse to a third-party site from our site/service, your activity and interaction is subject to that third party’s rules and policies. We recommend that you review the online privacy statements on these other sites to understand their privacy practices and treatment of personal information so that you can make an informed decision regarding your use or interaction with their site/service.

Since 2015, Portugal has a law that requires anyone who provides paid holiday accommodation to register the entry, exit and identification data of all non-Portuguese citizens who use such accommodation. This law has entered into force in Portugal since the implementation of the 1990 Schengen Agreement, which aims to put an end to human trafficking and other illegal practices. In this case, it is specifically Article 45 of the Schengen Agreement and a recent Local Accommodation law in Portugal.
The inspection body for the movement of foreigners is the SEF or Migration and Borders Service. When staying at a hotel, guests are always required to show their identity documents upon check-in. Duration informed als are also required to report guest information to the SEF – this is called the Accommodation Bulletin. When you make a reservation at a Local Accommodation establishment registered on our Website, Madeira Rental is obliged to communicate your presence and details to the Immigration and Borders Service (SEF) within 3 days of your arrival. We will request information through an email link or message that will be sent to SEF.
If the Short Term Rental where you are located does not require this information, it means that you are not complying with the law and most likely will not be able to support you in unexpected situations.

If you have any questions about this privacy policy, you can contact us using the contact information at the bottom of the website, or using the form on the Contacts page.

Access to personal data
To request clarification regarding access to personal data, or to clarify issues related to the data privacy policy practiced at Madeira Rental, contact us via the email, or use the following postal address: Rua Dr. Brito Câmara 26B, 9000-039 Funchal. For this purpose, proof of identification will be required. You are allowed to question the data and, where appropriate, you can: delete the data, rectify it, amend or complete it. We reserve the right to refuse to provide a copy of the user’s personal data, obliging us to provide a justification for this decision. You may challenge our decision to refuse to provide a copy of your personal data.